PCS White Paper

Zoho for MiVoice Connect

Leveraging your VoIP System in Zoho

Maximizing Mitel

Product Summary

  • Integrates MiVoice Connect click to dial and screen pop functionality directly within Zoho for increased productivity and enhanced user experience.

Product Description

  • Agents make outbound calls from the Zoho contact.
  • The Zoho contact business card view automatically pops up for call control and easy entry of call notes and follow-up tasks.
  • Calls are automatically logged in Zoho.

Product Requirements

  • Works with MiVoice Business, MiVoice Connect 14.2 and above.
  • Contact Center not required.
  • Requires PhoneBridge on Zoho Desk, Zoho CRM, Zoho CRM Plus or Zoho One.

Click to Call Example

Begin Your Integration Journey

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