Congratulations to Joe Seiler for achieving the Implementing the ShoreTel IP System Certification. To receive this certification, participants learned throughout the course project management of a ShoreTel system installation; to assess customer voice requirements and specify the appropriate solution; to audit WAN and LAN network topologies, services and bandwidth; determine and address trunking requirements; to deploy IP phones; prepare system servers and desktop clients; and configure, install and maintain a ShoreTel Communication System.