PCS White Paper

Jack Henry Symitar Integrations

Maximizing Mitel

By integrating with Jack Henry Symitar, PCS can create integrations to help with agent and member authentication, call routing, full service IVR, in-queue information, personalized advertisements on hold, custom screen pops, and virtual loan officer kiosks. Download the document to see screen shots, samples, and to read more about each of these integrations.