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Joe Miller Earns C# Certification

Joe Miller passed the Microsoft 70-483 Programming in C# Certification exam as part of his ongoing continuing education efforts. Congratulations, Joe!

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Developers Attended CodeMash 2014

Developers Jay Holliday and Kevin Stowe recently attended CodeMash 2014 in Sandusky, Ohio. CodeMash is a yearly conference geared towards educating developers on cutting edge technologies, new features, and existing … Read more

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Patrick Cruse Attends Microsoft Course

Patrick Cruse attended a Microsoft Installing and Configuring Windows Server 2012 course. This course prepares attendees for the Windows Server 2012 exam by discussing the following topics: Install and configure … Read more

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Bill Fraedrich Earns ShoreTel and Microsoft Certifications

PCS Developer Bill Fraedrich was certified by ShoreTel on their Enterprise Contact Center (ECC) product. Designed for large call centers, ECC includes inbound call routing, outbound dialing campaigns, and Interactive Voice Response (IVR) systems.

“I’ve been working with ECC for about a year now, along with developing IVR systems.” Fraedrich said. “The system is extremely flexible and can treat inbound email and chat just like an inbound voice phone call.” He noted that ECC compares favorably with the PCS Web Portal product, which he also works with.

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Tim Zarkovacki Presents PCS ShoreTel Integrations

Tim Zarkovacki presented Palitto Consulting Services to the attendees of the September ShoreTel SoundBytes webinar. This presentation was geared toward ShoreTel partners, and Tim highlighted PCS’s newest ShoreTel integrations. Tim … Read more