Chris Music completed two ShoreTel training courses and passed the exams for Implementing the ShoreTel IP System Release 14 Upgrade and ShoreTel IP 930D Wireless Phone Implementation. Chris is now able to successfully implement and use ShoreTel 14 upgrades new features and tools, use diagnostic and monitoring applications, and understand the new features, functions and upgrade requirements. As well as identify customer and system requirements, plan, install, configure, and test the IP 930D system.
